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ACSR

 
Why encourage your staff to earn the ACSR designation?
 
ACSRs are better prepared to serve and build your clientele!
  • Increased product knowledge
  • Improved selling and account-rounding skills
  • Enhanced productivity and confidence
  • Higher levels of professionalism and customer service
Gain an edge on your competitors and enroll your agents in ACSR courses today!
  • Agents don’t have to be out of the office to attend courses, since all are available online and in hardcopy, allowing self-study
  • Three areas of specialization are available: Personal Lines, Commercial Lines and Life and Health
  • Choose which area of study best suits your agents and agency needs take one, two, or all three
  • Students are given six years to complete their designation, and have one year from the start of each module to complete testing  
Why earn your own ACSR designation?
 
There are many reasons to choose the ACSR program…
  • Conveniently available for self-study in hardcopy and online at the Big “I” Virtual University
  • Up-to-date curriculum developed by IIABA and the American Institute for CPCU/Insurance Institute of America
  • Approved for continuing education credit in West Virginia
  • Membership in an exclusive group of insurance professionals with proven expertise
  • ACSR designation holders are entitled to waivers into AICPCU/IIA’s Accredited Advisor in Insurance® (AAI) program
  • National recognition through ACSR Tribute Day, celebrated the fourth Wednesday in February, annually, and the ACSR of the Year competition
  • Scholarship opportunities through partnership with the National Association of Insurance Women
  • ACSRs earn more than a designation, they earn respect!
Modules
(broken down by designation line)
 
Core Modules
These must be completed with your choice of designation.*
 
Module 4 - Errors & Omissions Loss Control 
Learn what is an IIABA Best Practices approach to Errors & Omissions. The Module explains understanding agent liability and client responsibilities, and how to reduce your clients’ exposures. Students will learn to recognize common errors, identify specialty markets and process an E&O claim. Approved by the West Virginia Insurance Commission for four continuing education credit hours.
 
Module 5 - Professional Development 
Take customer service to the next level through understanding and satisfying customer needs and developing a professional appearance, communication and knowledge that shine through. This class is based on IIABA's Best Practices guide, Customer Service Made Simple. Approved by the West Virginia Insurance Commission for two continuing education credit hours.
 
*If a student is seeking more than one designation line, they must complete the core modules only once.
Personal Lines Modules
 
Module 1 - Homeowners Insurance
This course will introduce homeowners policy provisions and develop an understanding of the endorsements and pricing, as well as other residential policies. It will explain the perils, exclusions and conditions, and provide tips and examples for a firm understanding of this coverage. Approved by the West Virginia Insurance Commission for four continuing education credit hours.
 
Module 2 - Personal Automobile Insurance
This course will discuss topics such as automobile insurance and society, the personal auto policy (PAP) provisions, endorsements, pricing and underwriting. It will also provide tips and examples to help understand liability, medical payments and uninsured motorists. Approved by the West Virginia Insurance Commission for seven continuing education credit hours.
 
Module 3 - Personal Lines Related Coverage
This course will provide information on dwelling policies, conditions and endorsements, the personal umbrella policy, inland marine floaters, watercraft insurance, government insurance programs and real-life tips and examples to help explain the content. Approved by the West Virginia Insurance Commission for five continuing education credit hours.
Commercial Lines Modules
 
Module 6 - Commercial Property Insurance
This course will introduce property loss exposures, building and personal property causes of loss and endorsements and discuss business income and other aspects of insuring commercial property. Approved by the West Virginia Insurance Commission for six continuing education credit hours.
 
Module 7 - Commercial Liability Insurance
This course will examine liability exposures, CGL occurrences and claims made forms, review endorsements, commercial umbrella and underwriting guidelines. Approved by the West Virginia Insurance Commission for five continuing education credit hours.
 
Module 8 - Commercial Auto Insurance
This course reviews Business Auto Coverage (BAC) and endorsements, and evaluates the garage and truckers forms. Approved by the West Virginia Insurance Commission for five continuing education credit hours.
 
Module 9 - Commercial Lines Related Coverages
This course examines inland and ocean marine policies, crime, business owners policies (BOP), workers compensation and bonds. Approved by the West Virginia Insurance Commission for six continuing education credit hours.
Life and Health Lines Modules

Module 10 - Understanding Life Insurance
This course will introduce the fundamentals of life insurance, including the needs and types, provisions, settlement options and riders and an overview of underwriting life insurance. Approved by the West Virginia Insurance Commission for three continuing education credit hours.
 
Module 11 - Understanding Health Insurance
This course introduces the needs and types of health insurance and health insurance policy provisions, including basic and major medical insurance, and introduces the types of managed care plans. Approved by the West Virginia Insurance Commission for two continuing education credit hours.
 
Module 12 - Understanding Disability, Government and Long-Term Care Insurance
This course will introduce the fundamentals of government health insurance programs, as well as disability and long-term care insurance. It will help students understand the various government programs available, starting with the descriptions of Medicare Parts A and B, then Medicaid and the basics of workers' compensation. Approved by the West Virginia Insurance Commission for two continuing education credit hours.